AI Practitioner - International Journal of Appreciative Inquiry. Appreciative Inquiry is a positive relational approach to change.

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The Jefferson Wells Great Lakes Practice Story

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Topics Sustaining success
Sectors Business
Aspects of AI AI & other approaches
AI Practitioner Aug 2008
No. of pages 4

The Jefferson Wells Great Lakes Practice Story

Abstract

Jefferson Wells, a subsidiary of Manpower, is a global professional services firm specializing in finance, accounting, tax, and technology risk management. In early 2005, a new leadership team joined the Detroit Office, introducing AI principles into the existing culture. In 2006, SOAR was integrated into the strategic planning process. From 2005 through 2008, the Detroit office doubled in revenue and profits. Employee turnover decreased from 32% to 7%.By the end of 2008, the office led the firm in every major metric. The AI paradigm, combined with a caring team and great clients, created the positive momentum leading to the success.

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Additional Information about this product

Daniel K. Saint, Ph.D. With a wealth of international experience, he brings high energy, care and understanding to the complex challenges of human systems. His work interweaves a passion for the human spirit and commitment to sustainability with economic value creation. Dan leads the Jefferson Wells Great Lakes Practice.

Contact: saint@TLU.edu

Jacqueline M. Stavros, E.D.M. Jackie has 20 years of strategic planning, international and organizational development and change experience. She is an Associate Professor for the College of Management, Lawrence Technological University, where she integrates Appreciative Inquiry and Sustainable Development concepts into her coursework and has co-authored books, book chapters and several articles.

Contact: jstavros@comcast.net

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