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Anne Radford has worked with businesses, professional practices, healthcare trusts, communities, public agencies and academic organisations in Europe, South America, and the United States.

As a consultant she prefers to work with clients so that everyone affected by the change can participate and work together to set out what needs to be done next. Examples in improving management practices,  maintaining good service through change and sustaining relationships are below.

As a mentor to organizational consultants and managers, she helps them strengthen their practice by looking for the positive core in themselves and their work.

As a person interested in peace building, she works with initiatives that help people live more peaceful lives or develop new approaches to building peace in communities.

As a resident in London’s Bankside, she is involved in local residents’ committees to develop the area as a thriving community for residents of all ages, local businesses, people who work here and people who visit the area.

Also there is information on selected publications and other background information on Anne Radford

RECENT WORK as a Consultant Improving management practices:

  • Helping a Managing director and his senior team identifying systems to sustain current success as well as developing new practices for next phase of the business 

  • Improving communication between chief executive, Board members and staff in an Executive agency.

Maintaining good service through public policy changes:

  • In Southern England, assisted mental health teams in the Health and Social Services develop an integrated mental health service to patients mandated by the Department of Health.

  • A year later, team performance and attitude towards this change is much higher than other teams in the area. This work was presented at the 1st International Conference on Appreciative Inquiry in Baltimore, Maryland, USA September 2001

  • A consultation event for the City of Brighton & Hove to bring together for the first time 160 people from business, public agencies and the voluntary sector to discuss priorities in economic regeneration for the next twelve months.

Sustaining relationships:

  • A Foundation in Hamburg needed to sustain their high quality service to, and strengthen relationships with, the Federal and City of Hamburg authorities, the seven local authorities and the EU Commission.

  • Shell’s worldwide consultation with many different organisations and agencies on ‘Societal expectations of multi-national companies’ which led to new communication initiatives and working arrangements.

RECENT WORK as a Mentor

  • Coaching internal and external consultants, and change agents on how to strengthen their practice by building on their positive core.

  • Coaching international business managers to improve their leadership and management effectiveness in the London Business School Executive programmes.

  • Facilitating workshops on accelerating change in organisations such as Civil Service College, Cranfield Management Centre, Roffey Park Institute and Management Center Voralberg in Austria

  • Coaching individuals through career and job changes

RECENT WORK in Peace building

  • Member of the core team  for the project “Bringing Spirituality to healthcare” a series of published workshops developed by the Janki Foundation of Global Healthcare

  • Facilitating a workshop on “Sustainable peacebuilding and field diplomacy” for the Field Diplomacy Institute, Belgium

  • Designing the PEACE EXPERIENCE workshop for the Brahma Kumaris World Spiritual University’s contribution to the UN’s 2000 International Year for the Culture of Peace.

  • Member of the organizing committee for the event "Unity in Diversity - Ethical and Spiritual Visions for the World Symposium” UNESCO Headquarters, Paris, France.

    Organisations, local mayors, teachers and the media in two communities in Eastern Europe severely affected by political strife met on neutral territory in Bulgaria to develop community initiatives of mutual benefit.

    SELECTED PUBLICATIONS

    Founder and Editor-in-Chief, AI (Appreciative Inquiry) Practitioner online Journal  which began in May 1998

    "Appreciative inquiry: Building on strengths in your organisation” Chapter in The International Guide to Management Consultancy: The Evolution, Practice and Structure of Management Consultancy Worldwide Consultant editors Barry Curnow & Jonathan Reuvid. Kogan Page 2001

    Interviewed for “Change through Appreciative Inquiry: a new way to get your employees to change without (much) pain” by Tom Krattenmaker   Harvard Management Communication Letter Vol 4, No. 10 October 2001 Harvard Business School Publishing

    Dealing with Disputes in Voluntary Organisations: An Introduction  National Council for Voluntary Organisations March 1997

    Managing People in Professional Practices IPD June 1995.
     

     

    EDUCATION

    CENTRE FOR DISPUTE RESOLUTION Accredited mediator

    LONDON BUSINESS SCHOOL    Sloan Fellow One year business programme

    US DEPARTMENT OF LABOR    One year work/education placement in Secretary of Labor’s office in Washington DC as an Policy Fellow with the Institute of Educational Leadership (then part of George Washington University)

    UNIVERSITY OF ILLINOIS           M.Sc. Thesis on Economics of Education

    UNIVERSITY OF SUSSEX           B.Sc. (Hons) Mathematics and Economics

    EMPLOYMENT IN THE UK and USA

    1990    Established own management consultancy practice

    1986    BERWIN LEIGHTON (Solicitors) Manager in a 300 person firm responsible for personnel, marketing and operations.          

    1983    LEX SERVICE PLC  (Distribution) Manager, Employee Relations providing personnel service for head office staff and involved in communications activities such as setting up an Employee Share Scheme for UK employees.

    1968     Worked and studied in the USA for 17 years before returning to the UK in 1983.  Positions were in the public policy areas of higher education in Puerto Rico, and education and employment in Washington DC.

    VSO  in Sierra Leone, West Africa

    OTHER INFORMATION

    External appointments in the UK and USA have included non-executive directorships and trusteeships in the areas of mental health, inner-city regeneration and volunteering.

    Associate, Taos Institute, New Mexico, USA

    Associate, Roffey Park Institute, England

    Founding Member, Appreciative Inquiry Consulting

    Contact Information

    Telephone:  +44 (0) 20 7633 9630
    FAX: +44 (0) 20 7633 9670

    Postal address 303 Bankside Lofts 65 Hopton Street London SE1 9JL UK
     
    Electronic mail and further information: annelondon@aol.com

 

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