This article is an account of the process our BNI chapter went through from September 2009 up to March 2010. In this period we went through a difficult time. In my role as chapter director I purposefully made use of some of the principles and instruments of Appreciative Inquiry and other intervention methods to create the desired future. What was the result of these interventions? How were they implemented? What did I learn? This article addresses these questions.

Many thanks to James Afolalu for translating this article from Dutch to English.