Inside:

4 Introduction to Team and Group Development the AI Way by Cora Reijerse and Ronald van Domburg

10 Team Effectiveness: Key Ideas and Developments by Marianne Tracy

16 Building a Team of Passionate Callers to Enrich Education in Croatia by Jasenka Gojsic and Masa Magzan

21 Engaging ‘the Other’ in Dialogic Work in a Nursing Home by Ilene Wasserman, Michael Shay, Richard Doran and Yvette Hyater-Adams

25 How to Conquer Conflict with Appreciative Conversation by Richard ‘RJ’ Johnson

30 Givers Gain: How a BNI Chapter Reconnected With its Essence by Ronald van Domburg

34 Geven loont: hoe een BNI chapter zichzelf weer terugvond by Ronald van Domburg

38 High-performing Transient Teams in Organizations: Integrating AI and Experiental Learning by Miriam Ricketts and Jim Willis

44 Appreciative Facilitation Based on Practical Rules of Thumb by Kemp van Ginkel

50 Interview with Joep C. de Jong, an AI Leader of Teams by Cora Reijerse and Ronald van Domburg

52 In Conclusion: Teambuilding the AI Way – Advantages and New Perspectives by Cora Reijerse and Ronald van Domburg

55 AI Research Notes by Jan Reed and Lena Holmberg The results of a study from Belgium describing the use of a quantitative approach to explore changes after applying Appreciative Inquiry

58 AI Resources by Jackie Stavros and Dawn Dole A list of practitioner books on specific AI topics including as evaluation, coaching, knowledge management, strategy, nonprofit management, project management, personal living, community building, relationships, schools and teamwork

65 About the February 2011 Issue Guest Editors: Sarah Lewis and Lesley Moore This issue will be devoted to Positive and Appreciative Leadership.

66 IAPG Contacts and AI Practitioner Subscription Information